LESSON 1. INTRODUCTION TO COMMUNICATION SKILLS


Defining the Term Communication:

Since communication happens around us all the time, the process is often taken for granted.
A large amount of time is spent communicating hence there is need to make sure that ideas and information are put in a way that everyone involved can understand. Thinking about what to say, working out the best way of saying it, finding the right words, making sure the other person understands and understanding anything he\she says in reply are all vital stages in communication  Communication comes from the Latin  "communis", which means "common" When we communicate, we are trying to establish "commonness" with someone. That is, we are trying to share information, an idea or an attitude (Schramm, 1993). Looking further, you can find this type of definition: "Communications is the mechanism through which human relations exist and develop" (Schramm 1993).

Carl Hovland, a well-known psychologist defined communication as "the process by which an individual (the communicator) transmits stimuli (usually verbal symbols) to modify the behavior of the other individuals  (communicates)".
This can therefore lead us to define communication as giving, receiving or exchanging ideas, information, signals or messages through appropriate media, enabling individuals or groups to persuade, to seek information, to give information or to express emotions. This broad definition includes body-language, skills of speaking and writing. It also outlines the objectives of communication and emphasizes listening as an important aspect of communication. 



Comments

  1. Eworo, Blessing Gregory6 March 2020 at 02:17

    Good piece. I find it hard to put out my thoughts in verbal words. What do you think the problem is?

    ReplyDelete

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